Legacy App Modernization for a Mobile Ticketing Solution
Modernizing a legacy enforcement system into a secure, mobile-first platform for efficient fine management.
Overview
Services Provided
A Europe-based leader in ticketing and fine enforcement needed to modernize a legacy mobile application used by authorized officers to record littering offenses and issue penalties.
The objective was to revamp the existing system into a secure, scalable solution that improves field operations, enables real-time data access, and integrates payments seamlessly.
Android, SQLite, Microsoft ASP.NET
6 months
2022
Legacy Application Modernization
Custom Mobile & Web-Based Enforcement Platform
Services Provided
The Goal
Modernize a legacy enforcement application to support secure, efficient, and scalable mobile ticketing operations.
System Upgrade
Transform the outdated mobile app into a modern, high-performance solution with improved usability and reliability.
Operational Visibility
Provide local authorities with complete visibility into issued fines based on location, officer, and offender data.
First
Data
Access
Platform
Challenges
Legacy Limitations
The existing system suffered from synchronization issues, data duplication, and limited functionality across devices and applications.
Security & Integration Gaps
Lack of encrypted data transfer and missing payment gateway integration restricted secure fine collection and reporting.
Duplication
Sync
Visibility
Gaps
Process
DetermineWe start by understanding your needs, challenges, and assumptions to lay a strong foundation for your project. This ensures a smooth ecommerce website development services journey.
STEP 1
STEP 2
DescribeFrom project scope to risk assessment and milestones, we map out every detail, creating a clear roadmap as a leading ecommerce development agency for seamless execution.
DesignWith wireframes, prototypes, and a user-centric approach, we craft intuitive UI/UX and robust system architecture, enhancing your store with best ecommerce hosting services.
STEP 3
STEP 4
DevelopEngineering, API integrations, QA, and security come together to build a high-performing, secure, and scalable solution with expert Ecommerce web development.
DeployFrom environment setup to product deployment and migration, we ensure a smooth launch with ongoing support, backed by reliable best ecommerce hosting services.
STEP 5
Solution
We delivered a full-scale legacy modernization by redesigning both the mobile application and its supporting administration portal.
Mobile App Revamp
Mobile App Revamp
Problem
The legacy app lacked usability, flexibility, and scalability.
Solution
Rebuilt the Android application with a simplified interface, enabling officers to record, submit, and manage offenses effortlessly in the field.
Online & Offline Enablement
Online & Offline Enablement
Problem
Field officers needed reliable access regardless of connectivity.
Solution
Implemented online and offline data access with seamless synchronization once connectivity was restored.
Secure Payment Integration
Secure Payment Integration
Problem
Fine collection lacked secure payment workflows.
Solution
Integrated encrypted data transfer and payment gateway functionality to support end-to-end secure transactions.
Administration Portal Migration
Administration Portal Migration
Problem
The existing admin portal was tied to an outdated provider.
Solution
Migrated the portal to a new environment and aligned it with the mobile app architecture for centralized management.
Scalable Architecture
Scalable Architecture
Problem
The system couldn’t handle high usage or future enhancements.
Solution
Designed a robust, scalable interface capable of handling high transaction volumes with easy maintenance and updates.
Technologies used
Android
Built a native Android application to deliver a smooth, reliable, and high-performance mobile experience.
SQLite
Used SQLite for lightweight, fast, and efficient local data storage within the application.
Microsoft ASP.NET
owered the backend using Microsoft ASP.NET to handle business logic, APIs, and secure data processing.
45%+
reduction in
incident reporting time for on-field officers
60%+
decrease in
data duplication and synchronization issues
2×+
increase in
successful fine processing through secure payment integration
Impact
Improved Field Efficiency
Officers can now issue and manage fines faster using a reliable mobile app designed for real-world field conditions.
Secure Operations
End-to-end encryption and secure payment integration ensured compliance and protected sensitive offender data.
Better Governance
Local authorities gained complete visibility into enforcement activities through accurate, centralized reporting.
Cost Optimization
Modernization delivered extended functionality without the high cost of replacing the system entirely.
Future Readiness
The scalable architecture allows councils to easily introduce new features and adapt to evolving enforcement needs.
Conclusion
A modern, secure enforcement platform that transformed legacy limitations into a future-ready mobile solution.
Smarter Enforcement
The modernized system improved efficiency, transparency, and accuracy across on-field and administrative operations.
Sustainable Growth
With a scalable and maintainable foundation, the platform is ready to support future enhancements at a competitive cost.
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